State Bank of India (SBI) is hiring Probationary Officers (PO) to join its nationwide banking operations. This role is designed for high-potential graduates who can build a long-term career in retail banking, operations, customer service, and leadership. Selected candidates will undergo structured training and be placed in branches/offices as per business needs.
Responsibilities
- Deliver high-quality customer service across branch banking operations, including account services, transactions, and issue resolution.
- Support sales and relationship management for retail banking products (deposits, loans, cards, digital banking solutions) in line with targets and compliance.
- Assist in credit processing activities such as preliminary appraisal, documentation, and coordination for retail loan products.
- Ensure adherence to RBI/SBI policies, KYC/AML norms, and internal controls.
- Handle operational tasks including cash management support, reconciliation, clearing, and service requests as per role assignment.
- Participate in audits, inspections, and compliance checks; maintain accurate records and timely reporting.
- Promote digital adoption and guide customers on safe usage of online/mobile banking.
- Collaborate with cross-functional teams and contribute to branch performance and service excellence.
Requirements
- Education: Graduation degree in any stream from a recognized University/Institute. Final-year students may apply provisionally, subject to meeting proof-of-passing requirements as per the official notification.
- Age: 20 to 28 years (age relaxation as per SBI/government norms for eligible categories).
- Skills: Strong communication, customer orientation, problem-solving ability, and willingness to learn banking processes.
- Language: Knowledge of local language (as applicable to the posting/requirements).
- Other: Comfortable working in a regulated environment with strict compliance and documentation standards.
Selection Process
- Preliminary Examination
- Mains Examination
- Interview
- Final Selection
Benefits
- Structured training and career progression opportunities within one of India’s largest banks.
- Competitive compensation package as per SBI norms (including allowances and benefits applicable to the role).
- Exposure to diverse banking functions: operations, sales, customer service, credit, and compliance.
- Opportunity to work with large-scale digital banking and financial inclusion initiatives.
- Job stability and comprehensive employee benefits as per organizational policy.
About the Company
State Bank of India (SBI) is India’s largest public sector bank, serving millions of customers through an extensive network of branches and digital channels. SBI plays a critical role in India’s financial ecosystem by supporting retail and corporate banking, digital transformation, and economic development initiatives nationwide.
How to Apply / Next Steps
Candidates should apply and track updates through SBI’s official careers portal. Shortlisted candidates will be able to download call letters/allotment letters and view schedules by logging in using their registration credentials on the official website.
Note: Always refer to the official SBI notification for the most accurate and updated eligibility, dates, and instructions.