National Insurance Company Limited (NICL) is seeking high-caliber professionals for the role of Administrative Officer (AO). This position offers an opportunity to build a long-term career in the public-sector insurance domain, contributing to underwriting, claims, risk assessment, customer service, and operational excellence across NICL’s offices.
About the Company
National Insurance Company Limited (NICL) is a leading public sector general insurance company in India. NICL provides a wide range of insurance products and services to individuals, businesses, and institutions, with a strong emphasis on customer trust, compliance, and service delivery.
Role Overview
As an Administrative Officer (AO), you will work across core insurance functions and support business operations through analysis, coordination, documentation, and stakeholder communication. The role may involve working with internal teams, external partners, and customers to ensure timely and compliant execution of insurance processes.
Responsibilities
- Support core insurance operations including policy issuance, endorsements, renewals, underwriting assistance, and claims processing.
- Review documents, verify information, and ensure compliance with internal policies and regulatory requirements.
- Assist in risk assessment, data analysis, and preparation of reports/dashboards for operational and management review.
- Coordinate with branches, vendors, and service partners to ensure timely resolution of customer requests and operational tasks.
- Handle customer and stakeholder communication professionally, ensuring service quality and accurate information sharing.
- Maintain accurate records, case files, and documentation as per audit and governance standards.
- Contribute to process improvement initiatives and support implementation of new systems, workflows, or controls.
- Participate in training and knowledge-building activities to stay updated on insurance products, procedures, and regulations.
Requirements
- Education: Graduation (any stream) or professional qualifications such as B.Com, B.Tech/B.E, MBBS, Postgraduate Degree, LLM, M.Com, M.E/M.Tech, or MS/MD in relevant fields.
- Age: 21 to 30 years (age relaxation applicable as per NICL rules and government norms).
- Strong analytical and problem-solving skills with attention to detail.
- Good written and verbal communication skills.
- Comfort with documentation, reporting, and working with standard office tools and digital systems.
- Ability to work collaboratively in a structured, compliance-driven environment.
Selection Process
- Preliminary Examination
- Main Examination
- Interview
Benefits
- Opportunity to work with a reputed public sector general insurance organization.
- Structured career path with exposure to multiple insurance functions and operational domains.
- Professional development through training, mentorship, and role-based learning.
- Work experience in a governance-focused environment emphasizing process discipline and customer service.
Additional Notes
This listing is intended to summarize the Administrative Officer (AO) role in a professional hiring format. For official updates, eligibility clarifications, and recruitment notices, candidates should refer to NICL’s official website.