Position: CMAT Admission Coordinator
Location: India (Hybrid/On-site as per campus/center needs)
Employment Type: Full-time
Overview: We are seeking a detail-oriented and candidate-focused CMAT Admission Coordinator to manage end-to-end admission support for CMAT aspirants. The role involves guiding applicants through eligibility, application timelines, documentation, fee-related queries, exam updates, and post-result counseling, while ensuring compliance with institutional and regulatory requirements.
Responsibilities
- Act as the primary point of contact for CMAT aspirants and applicants via phone, email, chat, and in-person counseling.
- Provide accurate guidance on admission processes, eligibility criteria, required documents, and key deadlines.
- Maintain and publish admission timelines, including application windows, correction periods, admit card updates, answer key/result notifications, and counseling schedules.
- Coordinate with internal stakeholders (academic office, finance, IT, marketing) to ensure smooth applicant journey and timely issue resolution.
- Support applicants with form-filling, document upload, and troubleshooting of common portal/payment issues.
- Verify applicant documentation for completeness and authenticity; flag discrepancies for escalation.
- Track application status, follow up on pending actions, and maintain high conversion through structured outreach.
- Prepare and maintain reports on leads, applications, conversions, and frequently asked queries.
- Assist in organizing webinars, counseling sessions, and admission drives; maintain attendance and feedback records.
- Ensure data accuracy and confidentiality in line with privacy and institutional policies.
Requirements
- Bachelor’s degree in any discipline from a recognized university.
- 1–3 years of experience in admissions, education counseling, student services, or related roles (freshers with strong communication skills may be considered).
- Strong verbal and written communication skills in English and Hindi (additional regional languages are a plus).
- High attention to detail and ability to manage multiple deadlines and applicant queries simultaneously.
- Proficiency with MS Office/Google Workspace; comfort using CRM tools and online application portals.
- Basic understanding of competitive exam workflows (application, admit card, answer key, result, cutoff, counseling) preferred.
- Professional, empathetic counseling approach with a service mindset.
- Ability to work during peak admission periods, including occasional weekends/extended hours.
Benefits
- Competitive salary with performance-based incentives.
- Training on admission processes, counseling frameworks, and institutional policies.
- Health insurance and standard statutory benefits (as applicable).
- Career growth opportunities within admissions, operations, and student success teams.
- Supportive team culture focused on student outcomes and operational excellence.
About the Company
We are an education-focused organization committed to helping students navigate entrance exams and admissions with clarity and confidence. Our team supports applicants through structured guidance, accurate information, and responsive service. We emphasize transparency, compliance, and a student-first approach across all admission-related operations.
How to Apply
Please submit your updated resume and a brief cover note highlighting your experience in admissions/counseling and your familiarity with exam-based admission cycles. Shortlisted candidates will be contacted for an interview and a communication/coordination assessment.