Position: Admissions & Outreach Coordinator (University Enrollment)
Location: Tirupati, Andhra Pradesh (Hybrid options may be available based on operational needs)
Employment Type: Full-time
Department: Admissions & Student Services
We are seeking an Admissions & Outreach Coordinator to support end-to-end university admissions operations, applicant guidance, documentation verification, and outreach campaigns. This role is ideal for a detail-oriented professional who can manage multiple application cycles, coordinate with academic departments, and ensure a smooth applicant experience from inquiry through enrollment.
Responsibilities
- Serve as a primary point of contact for prospective students, responding to inquiries via email, phone, and in-person counseling.
- Provide accurate guidance on eligibility, program requirements, application steps, important dates, fees, and document submission.
- Coordinate the admissions workflow: application intake, data entry, document tracking, shortlisting support, and status updates.
- Verify and validate applicant documents (identity, academic records, category certificates, etc.) according to institutional policies.
- Support examination/admit card related coordination where applicable (communication, instructions, scheduling updates).
- Maintain applicant records in the admissions portal/CRM and ensure data accuracy, confidentiality, and compliance.
- Prepare and publish applicant communications such as notices, FAQs, checklists, and step-by-step instructions.
- Coordinate with internal stakeholders (departments, finance, IT, examination cell) to resolve applicant issues and streamline processes.
- Assist in organizing outreach activities: webinars, campus visits, school/college engagement, and digital campaigns.
- Generate periodic reports on applications received, conversion metrics, document verification status, and pending actions.
- Support continuous improvement initiatives to enhance applicant experience and reduce processing time.
Requirements
- Bachelor’s degree in any discipline (Master’s degree preferred).
- 1–3 years of experience in admissions, student services, education administration, or customer support (freshers with strong skills may be considered).
- Strong written and verbal communication skills in English; proficiency in Telugu and/or Hindi is a plus.
- Excellent attention to detail and ability to manage high-volume applications and deadlines.
- Proficiency with MS Office/Google Workspace (Excel/Sheets, Docs, email) and comfort with online portals.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong coordination skills and a service-oriented mindset.
- Willingness to work extended hours during peak admission periods.
Preferred Skills
- Experience working with admissions CRMs, ERP/student information systems, or online application platforms.
- Basic understanding of document verification, eligibility evaluation, and academic record handling.
- Ability to create clear applicant instructions, checklists, and process documentation.
- Reporting and dashboard skills (Excel pivots, basic data analysis).
Benefits
- Competitive salary with performance-based increments.
- Health insurance coverage (as per policy).
- Paid leave and university holiday calendar benefits.
- Professional development opportunities and training on admissions systems and compliance.
- Supportive team environment with exposure to university operations and student lifecycle management.
About the Company
We are an education-focused organization supporting higher education institutions with admissions operations, student communications, and enrollment process optimization. Our mission is to make the application journey transparent, efficient, and student-friendly through strong operational execution and clear communication.
How to Apply
Please submit your updated resume and a short cover note highlighting your experience in admissions/student support, data handling, and communication. Shortlisted candidates will be contacted for an interview and a brief skills assessment.