Position Overview
We are seeking a detail-oriented Higher Judicial Services (HJS) Examination Support Specialist to support end-to-end examination communications and candidate assistance workflows. This role focuses on coordinating exam-related updates (e.g., answer key availability, objection windows, important dates), maintaining accurate public-facing information, and ensuring candidates can access official resources smoothly and on time.
This position is ideal for professionals experienced in education/exam operations, public information management, or candidate support—especially in environments involving large-scale competitive examinations.
Responsibilities
- Publish and maintain accurate exam updates such as answer key availability, important dates, and status announcements (e.g., written exam answer key releases).
- Coordinate and verify key examination details including exam names, vacancy counts, and timelines to ensure consistency across channels.
- Support candidate guidance content, including step-by-step instructions for downloading answer keys and accessing official resources.
- Track objection/feedback windows (e.g., deadlines for raising objections to answer keys) and ensure clear communication of procedures.
- Manage “Important Links” sections and ensure links are functional, correctly labeled, and aligned with official sources.
- Assist with basic troubleshooting and FAQs related to admit cards, answer keys, exam notices, and official notifications.
- Collaborate with content, operations, and compliance teams to ensure information is timely, accurate, and presented in a professional manner.
- Maintain audit-friendly records of updates, revisions, and source references used for publishing.
Requirements
- Bachelor’s degree in any discipline (preferred); equivalent experience in exam operations, education administration, or public information roles is acceptable.
- 1–3 years of experience in examination support, educational services, content operations, or customer/candidate support.
- Strong attention to detail and ability to validate data points (dates, counts, names of exams, and official notices).
- Excellent written communication skills with the ability to draft clear candidate instructions and concise updates.
- Comfort working with web-based publishing tools/CMS and managing structured content (links, headings, lists).
- Ability to manage multiple updates under time-sensitive conditions (e.g., answer key releases and objection deadlines).
- Familiarity with competitive exam ecosystems and standard processes (answer keys, objections, admit cards, results) is a strong plus.
Benefits
- Competitive salary with performance-based growth opportunities.
- Health insurance and wellness support (where applicable).
- Paid time off and recognized holidays.
- Structured onboarding and process training for exam communications workflows.
- Opportunity to work on high-impact public information initiatives supporting large candidate communities.
- Collaborative team environment with clear documentation and quality standards.
About the Company
We are an exam-information and candidate-support focused organization dedicated to delivering timely, accurate, and accessible updates for competitive examinations. Our work helps candidates navigate critical milestones such as admit cards, answer keys, objection windows, and official notices. We prioritize accuracy, clarity, and user-first communication to ensure candidates can confidently access the resources they need.
How to Apply
Submit your resume along with a brief note highlighting your experience with exam operations, candidate support, or content publishing. Candidates with experience managing time-sensitive public updates and structured link-based resources are encouraged to apply.