IPE India is seeking a results-driven PGDM Admissions Counselor to support prospective students through the end-to-end admissions journey for our PGDM programs. This role is ideal for a candidate who is comfortable with high-volume student engagement, understands education admissions workflows, and can coordinate effectively with internal stakeholders to ensure a smooth and compliant application experience.
Responsibilities
- Serve as the primary point of contact for PGDM applicants, responding to inquiries via phone, email, chat, and in-person/virtual counseling sessions.
- Guide candidates through the complete admissions lifecycle, including eligibility clarification, application submission, document collection, fee payment guidance, and interview/selection scheduling.
- Maintain accurate applicant records in CRM/admissions systems; ensure timely updates on application status and next steps.
- Coordinate with academic, marketing, and operations teams to align on intake timelines, seat availability, and selection process requirements.
- Support admissions events such as webinars, open houses, campus visits, and partner outreach activities.
- Provide information on program structure, specializations, pedagogy, placements, scholarships, and key dates.
- Verify application completeness and document validity; flag discrepancies and follow up for resolution.
- Assist in preparing candidate communications (admission offers, interview calls, reminders, and FAQs) using approved templates and compliance guidelines.
- Track conversion metrics (lead-to-application, application-to-admit, admit-to-enroll) and contribute to weekly reporting.
- Ensure a professional, ethical, and student-first counseling approach at all times.
Requirements
- Bachelor’s degree required; MBA/PGDM or relevant postgraduate qualification is a plus.
- 1–4 years of experience in admissions counseling, education sales, student success, or related roles.
- Strong communication skills (verbal and written) with the ability to explain processes clearly and empathetically.
- Comfortable with targets, follow-ups, and structured outreach while maintaining a consultative approach.
- Working knowledge of CRM tools, spreadsheets, and documentation workflows.
- Ability to manage multiple applicants simultaneously, prioritize tasks, and meet deadlines during peak admission cycles.
- High attention to detail for document verification, data entry, and compliance with institute policies.
- Willingness to work flexible hours during events or peak intake periods.
Benefits
- Competitive compensation with performance-based incentives.
- Professional development and exposure to academic leadership, industry partners, and student engagement best practices.
- Supportive team environment with structured training on programs, processes, and tools.
- Opportunity to contribute directly to student outcomes and institutional growth.
- Leave benefits and institute holidays as per policy.
About the Company
IPE India is a management education institution focused on developing industry-ready professionals through rigorous academics, practical exposure, and career support. We aim to deliver a transparent and candidate-friendly admissions experience, helping prospective students make informed decisions about their management education journey.
Location: India (on-site/hybrid as per role requirements).
Employment Type: Full-time.
Application Process: Submit your updated resume and a brief note describing your experience in admissions/student counseling and your interest in PGDM education.