We are seeking a detail-oriented University Admissions Coordinator to support the end-to-end admissions process with a primary focus on application form guidance, document verification, applicant communication, and coordination with internal departments. This role is ideal for someone who is process-driven, comfortable working with online application portals, and committed to delivering a high-quality applicant experience.

Responsibilities

Guide prospective students through the admission application process, including form completion, eligibility clarification, and submission steps.
Review submitted applications for completeness, accuracy, and compliance with published admission guidelines.
Coordinate document collection and verification, including identity, academic records, category certificates (if applicable), and other required attachments.
Maintain accurate applicant records in the admissions system/CRM and ensure timely updates of application status.
Respond to applicant queries via email, phone, and helpdesk channels with clear and professional communication.
Support admission timelines by tracking deadlines, sending reminders, and escalating issues that could delay processing.
Collaborate with academic departments, IT/portal support, finance, and administration to resolve application/payment/portal issues.
Assist in preparing admission-related communications such as instructions, FAQs, notices, and step-by-step guidance for applicants.
Generate periodic reports on application volumes, pending cases, common errors, and resolution turnaround times.
Ensure adherence to data privacy and confidentiality standards while handling student information.

Requirements

Bachelor’s degree in any discipline (Education/Administration/Management preferred).
1–3 years of experience in admissions, student services, education administration, customer support, or a similar coordination role.
Strong attention to detail and the ability to validate documents and data accurately.
Comfort working with online portals/forms, spreadsheets, and basic reporting tools (e.g., MS Excel/Google Sheets).
Excellent written and verbal communication skills; ability to explain processes clearly to applicants.
Ability to manage multiple applications/cases simultaneously and meet strict deadlines.
Professional judgment and discretion when handling sensitive personal and academic information.
Preferred: Experience supporting university/college admission cycles, online application workflows, or helpdesk operations.

Benefits

Opportunity to work in an education-focused environment supporting student success.
Structured processes and training on admissions workflows and systems.
Collaborative team culture with cross-functional exposure to academic and administrative operations.
Competitive compensation based on experience and role scope.
Leave benefits and holiday schedule as per organizational policy.

About the Company

We support education institutions and administrative teams by improving applicant experience and ensuring admission processes run smoothly and transparently. Our work involves coordinating application intake, documentation, communication, and operational reporting so that students receive timely guidance and institutions maintain accurate records.

How to Apply

Please submit your resume and a brief cover note highlighting your experience with admissions coordination, online forms/portals, and document verification. Shortlisted candidates will be contacted for an interview.