Admissions Officer (Online Admissions) – MGKVP Varanasi

Position: Admissions Officer (Online Admissions)
Institution: Mahatma Gandhi Kashi Vidyapith (MGKVP), Varanasi
Location: Varanasi, Uttar Pradesh
Employment Type: Full-time (Academic Administration)

We are seeking a detail-oriented and service-driven Admissions Officer (Online Admissions) to support end-to-end admissions operations for university programs, with a focus on online application workflows, applicant support, document verification coordination, and admissions communications. The role requires strong administrative skills, comfort with web-based portals, and the ability to coordinate with academic departments and IT/support teams to ensure a smooth applicant experience.

Responsibilities

• Manage day-to-day operations of the online admissions process, including application intake, basic eligibility checks, and status tracking.
• Support applicants by responding to queries via email/phone/helpdesk and guiding them through form submission, fee payment, and document upload steps.
• Coordinate with academic departments to validate program-specific requirements, merit criteria, and intake capacity.
• Assist in preparing admissions notices, instructions, FAQs, and applicant communications (deadlines, corrections, counseling schedules, etc.).
• Perform preliminary scrutiny of submitted documents and coordinate document verification/counseling processes as per university guidelines.
• Maintain accurate records and reports on applications received, incomplete cases, rejections, and admissions confirmations.
• Support data integrity and compliance by ensuring applicant information is handled securely and in line with institutional policies.
• Coordinate with IT/vendor teams for portal issues, bug reporting, and workflow improvements; test changes when required.
• Assist with generating lists (merit lists, provisional lists) and supporting administrative approvals and publishing processes.
• Contribute to continuous improvement of admissions processes, templates, and applicant support content.

Requirements

• Bachelor’s degree required; Master’s degree in Administration/Management/Education is a plus.
• 1–3 years of experience in admissions, academic administration, customer support, or a similar coordination role (freshers with strong skills may be considered).
• Comfort working with online forms/portals, spreadsheets, and document management workflows.
• Strong written and verbal communication skills in Hindi and English.
• High attention to detail and ability to follow process checklists and timelines.
• Ability to handle peak-season workload and prioritize tasks effectively.
• Basic proficiency with MS Office/Google Workspace (Excel/Sheets, Word/Docs, email tools).
• Integrity and discretion in handling personal data and academic records.

Preferred Skills

• Experience working with university/college admissions systems or government/university portals.
• Familiarity with fee-payment reconciliation basics and applicant support ticketing/helpdesk.
• Experience in preparing reports/dashboards for admissions tracking.

Benefits

• Opportunity to work in a reputed academic environment supporting student access and enrollment.
• Structured work processes and exposure to university administration operations.
• Professional development through cross-functional coordination with academic and administrative teams.
• Competitive compensation aligned with institutional norms and role fit (as applicable).

About the Company / Institution

Mahatma Gandhi Kashi Vidyapith (MGKVP), Varanasi is a prominent public university in Uttar Pradesh, committed to accessible higher education and academic excellence. The university serves a diverse student population and offers programs across multiple disciplines. The admissions function plays a critical role in ensuring transparent, timely, and student-friendly enrollment processes.

How to Apply

Please apply through the official admissions process/portal as announced by the institution and keep your academic documents, identity proof, and photographs/signature scans ready for upload and verification. Shortlisted candidates may be contacted for further steps as per university procedure.