Position: Admissions & Outreach Coordinator (Higher Education)
Location: Nagpur, Maharashtra (Hybrid options may be available based on role needs)
Employment Type: Full-time
Department: Admissions / Academic Affairs
We are seeking an Admissions & Outreach Coordinator to support the end-to-end admission lifecycle for a leading technical education institution. This role focuses on applicant guidance, document verification, application tracking, stakeholder communication, and coordination with internal departments to ensure a smooth and compliant admissions process.
Responsibilities
- Serve as a primary point of contact for prospective students and applicants, responding to queries via email, phone, and in-person channels.
- Coordinate the admission application workflow, including application receipt, completeness checks, and status updates.
- Support document collection and verification processes, ensuring accuracy and adherence to institutional and regulatory requirements.
- Maintain and update applicant records in admission systems/CRMs, ensuring data integrity and confidentiality.
- Coordinate with academic departments, accounts/finance, and student services for application evaluation, fee confirmation, and onboarding steps.
- Assist with publishing admission-related notices, schedules, and instructions across official channels.
- Support planning and execution of outreach initiatives such as admission drives, webinars, campus visits, and information sessions.
- Prepare routine reports and dashboards on application volumes, conversion metrics, and operational SLAs.
- Help manage timelines for key admission milestones and ensure stakeholders are aligned.
- Ensure compliance with institutional policies, record retention guidelines, and applicable privacy standards.
Requirements
- Bachelor’s degree in any discipline (Master’s preferred for senior candidates).
- 1–3 years of experience in admissions, education administration, student services, or a related operations role (freshers with strong aptitude may be considered).
- Strong written and verbal communication skills; ability to explain processes clearly to diverse audiences.
- Proficiency with MS Office/Google Workspace (Excel/Sheets, Docs, email etiquette) and comfort learning new portals/systems.
- High attention to detail for document checks, data entry, and compliance-oriented tasks.
- Ability to manage multiple priorities and deadlines during peak admission cycles.
- Professional, student-centric approach with strong stakeholder management skills.
- Preferred: Experience with CRMs/admission portals, basic reporting, or handling queries at scale.
Benefits
- Competitive salary with performance-based growth opportunities.
- Health insurance and wellness support (as applicable by policy).
- Paid leave, holidays, and structured work schedules aligned with academic operations.
- Professional development support (training, workshops, and exposure to higher-education administration).
- Opportunity to work in a mission-driven environment supporting student success.
About the Company
Our institution is committed to delivering high-quality technical education and fostering a culture of academic excellence, innovation, and integrity. We support students through transparent processes and strong administrative systems, ensuring every applicant receives accurate guidance and timely updates throughout the admissions journey.
How to Apply
Please submit your updated resume along with a short cover note outlining your relevant experience in admissions/education operations and your availability. Shortlisted candidates will be contacted for an interview and a brief process/communication assessment.