BHEL Admit Card Coordinator

Position: BHEL Admit Card Coordinator

We are seeking a detail-oriented and service-focused professional to support end-to-end admit card and examination communication workflows for large-scale recruitment and assessment programs. This role focuses on coordinating admit card publishing timelines, validating candidate data, handling candidate queries, and ensuring accurate dissemination of exam-related updates in collaboration with internal teams and external examination partners.

Responsibilities

• Coordinate admit card release activities, ensuring timelines, approvals, and publication steps are completed accurately.
• Verify candidate records (name, registration details, exam center preferences, category, and ID information) prior to admit card generation.
• Support the creation and maintenance of candidate-facing communications (instructions, exam day guidelines, FAQs, and notices).
• Track and resolve candidate support tickets related to admit card download, login issues, data mismatches, and exam city/center details.
• Coordinate with IT/portal teams to identify and escalate technical issues affecting candidate access and downloads.
• Maintain logs for corrections, re-issuance requests, and exception handling with proper approvals and audit trails.
• Assist in compiling operational reports (download statistics, issue categories, resolution time, and escalation summaries).
• Ensure compliance with data privacy and confidentiality standards while handling candidate information.
• Support other examination lifecycle tasks such as notification updates, document verification checklists, and post-exam communications when required.

Requirements

• Bachelor’s degree in any discipline (preferred: Administration, HR, IT, or Communications).
• 1–3 years of experience in exam operations, recruitment administration, customer support operations, or portal-based coordination (freshers with strong aptitude may be considered).
• Strong attention to detail and ability to work with large datasets and candidate records.
• Comfortable working with web portals, spreadsheets, ticketing tools, and basic reporting.
• Excellent written and verbal communication skills; ability to explain steps clearly to candidates.
• Ability to manage deadlines during peak periods (admit card release and exam windows).
• Understanding of standard exam processes (admit cards, exam dates, centers, instructions) is a plus.
• High integrity and commitment to confidentiality when handling personal data.

Benefits

• Structured onboarding and training on examination workflows and portal operations.
• Opportunity to work on high-impact, large-scale recruitment/exam programs.
• Collaborative team environment with exposure to operations, IT coordination, and candidate communications.
• Performance-based growth opportunities and skill development in process management and reporting.
• Standard benefits package as per company policy (leave, health coverage options, and other allowances where applicable).

About the Company

We are an operations and communications support organization that assists with large-scale recruitment and examination lifecycle activities, including candidate communications, portal coordination, and process compliance. Our teams focus on accuracy, transparency, and timely delivery of critical updates such as admit cards, exam notices, and candidate instructions.

Work Type: Full-time

Location: As per project requirements (on-site/hybrid options may be available)

Application Process: Submit your updated resume and a short note describing your experience with operations, coordination, or candidate support. Selected candidates will be contacted for an interview.