Evaluation Officer

Position: Evaluation Officer

We are seeking a detail-oriented Evaluation Officer to support examination and assessment operations, ensuring accurate evaluation processes, timely result preparation, and compliance with established guidelines. This role is ideal for candidates with strong analytical skills, process discipline, and experience working with structured data, documentation, and quality checks.

Responsibilities

• Coordinate and monitor end-to-end evaluation workflows, including receipt, tracking, and verification of assessment materials.
• Support preparation and validation of answer keys, evaluation schemes, and marking guidelines in accordance with published standards.
• Conduct quality assurance checks on evaluation outputs, including sampling, discrepancy identification, and corrective action tracking.
• Maintain accurate records of evaluation activities, including logs, reports, and audit-ready documentation.
• Assist with compilation of results, cutoff-related data summaries, and post-evaluation reporting for internal stakeholders.
• Ensure confidentiality and integrity of examination-related information, including secure handling of sensitive documents and data.
• Coordinate with evaluators, supervisors, and administrative teams to resolve evaluation queries and procedural issues.
• Support candidate grievance/objection workflows (where applicable) by organizing documentation and facilitating review processes.
• Adhere to timelines and service-level expectations during peak examination periods.
• Recommend process improvements to enhance accuracy, transparency, and operational efficiency.

Requirements

• Bachelor’s degree in a relevant discipline (e.g., Administration, Education, Statistics, Management, or related field). Master’s degree is a plus.
• 1–3 years of experience in examination administration, evaluation operations, academic assessment, QA, or a similar process-driven role (preferred).
• Strong attention to detail with the ability to spot inconsistencies and maintain high accuracy under deadlines.
• Working knowledge of evaluation processes, answer key review, and basic result compilation concepts (preferred).
• Proficiency in MS Office/Google Workspace (especially Excel/Sheets for tracking, reconciliation, and reporting).
• Ability to handle confidential information with integrity and professionalism.
• Clear written and verbal communication skills; ability to coordinate across multiple stakeholders.
• Comfort working in structured, compliance-oriented environments with standard operating procedures.

Benefits

• Competitive salary with performance-based growth opportunities.
• Structured onboarding and process training.
• Opportunity to work on high-impact assessment and evaluation programs.
• Collaborative, process-focused team environment.
• Paid leave and holidays as per company policy.

About the Company

We are an organization focused on supporting large-scale assessment and examination operations with an emphasis on accuracy, transparency, and timely delivery. Our teams work across evaluation workflows, documentation, reporting, and quality assurance to ensure that outcomes are reliable and compliant with established standards.

Location: As per project requirements

Employment Type: Full-time

How to Apply: Submit your updated resume highlighting relevant evaluation/assessment experience and your proficiency with reporting and documentation.