Position: MP Pre Agriculture Test (MPPAT) Program Coordinator

We are seeking a detail-oriented and service-driven Program Coordinator to support end-to-end operations for the MP Pre Agriculture Test (MPPAT) application lifecycle. This role focuses on coordinating online application activities, candidate communications, documentation checks, and stakeholder alignment with exam authorities and internal teams. The ideal candidate is comfortable working with structured processes, deadlines, and high-volume applicant queries while maintaining accuracy and compliance.

Responsibilities

Coordinate the online application process for MPPAT, ensuring timelines, milestones, and operational readiness.
Serve as a primary point of contact for applicant support via email/phone/chat, resolving queries related to eligibility, application steps, document upload, and status tracking.
Maintain and update application content, instructions, FAQs, and process documentation in collaboration with content and compliance teams.
Monitor application dashboards and reports to identify errors, incomplete submissions, payment issues, and data inconsistencies; drive resolution with relevant teams.
Support candidate verification workflows, including document scrutiny, discrepancy management, and audit-ready recordkeeping.
Coordinate with technical teams to log, track, and validate fixes for portal issues, ensuring minimal downtime during critical periods.
Prepare daily/weekly MIS reports on application volume, issue trends, turnaround times, and escalation summaries.
Assist in managing communications for key events (application start/end, corrections, admit card updates, result notifications) as applicable.
Ensure adherence to data privacy, information security, and applicable examination guidelines.

Requirements

Bachelor’s degree in any discipline; preference for candidates with experience in education, examinations, public services, or operations.
1–3 years of experience in program coordination, operations, customer support, or administrative roles (exam/online form experience is a plus).
Strong written and verbal communication skills in English; Hindi proficiency is highly desirable.
High attention to detail with the ability to follow SOPs and manage multiple tasks under deadlines.
Comfortable working with web portals, spreadsheets, ticketing tools, and basic reporting (Excel/Google Sheets).
Ability to handle high-volume applicant interactions professionally and empathetically.
Experience with documentation review, verification, or compliance processes is an advantage.

Benefits

Competitive salary with performance-based increments.
Structured training on exam application processes, SOPs, and tools.
Opportunity to work on high-impact education and examination programs.
Supportive team environment with clear operational workflows.
Paid leave and standard statutory benefits as per company policy.

About the Company

We are an education and examination operations support organization focused on improving candidate experience through clear guidance, reliable processes, and responsive support. Our teams help manage application journeys, information updates, and operational coordination for competitive and entrance examinations, ensuring accuracy, transparency, and timely assistance for applicants.

Location: India (On-site/Hybrid/Remote depending on project needs)

Employment Type: Full-time

Keywords: MPPAT, MP Pre Agriculture Test, online application, candidate support, exam operations, documentation verification