Position: Admissions Counselor

We are seeking a proactive, student-focused Admissions Counselor to support prospective learners through the end-to-end university admissions journey. This role blends counseling, outreach, application processing, and cross-functional coordination to ensure a smooth, transparent, and high-quality applicant experience.

Responsibilities

Guide prospective students on program options, eligibility, admission criteria, and documentation requirements.
Respond to inquiries via phone, email, chat, and walk-ins with accurate and timely information.
Support applicants through the application lifecycle: registration, form completion, document collection, verification, fee guidance, and status updates.
Review applications for completeness and accuracy; flag discrepancies and coordinate resolutions.
Coordinate with academic departments, finance, and administration to facilitate admissions decisions and onboarding.
Maintain accurate applicant records in CRM/admissions systems; ensure data integrity and confidentiality.
Conduct outreach activities such as counseling sessions, webinars, campus visits, and education fairs.
Track daily/weekly performance metrics (lead follow-ups, conversions, pending documents) and prepare basic reports.
Promote a positive student experience by providing clear communication, realistic timelines, and empathetic support.
Ensure adherence to institutional policies and applicable regulatory guidelines for admissions and documentation.

Requirements

Bachelor’s degree in any discipline (Master’s degree is a plus).
1–3 years of experience in admissions, student services, education counseling, customer service, or sales (freshers with strong communication skills may be considered).
Excellent verbal and written communication skills; ability to explain processes clearly and professionally.
Strong organizational skills with attention to detail and ability to manage multiple applications simultaneously.
Comfort with CRM tools, spreadsheets, email workflows, and document management.
Ability to work collaboratively with internal stakeholders and handle sensitive information with discretion.
Problem-solving mindset and ability to follow defined processes while improving applicant experience.
Willingness to work occasional weekends/extended hours during peak admission cycles.

Benefits

Opportunity to work in a student-centric, mission-driven education environment.
Structured training on programs, admissions processes, and counseling best practices.
Career growth pathways in admissions, student success, operations, and academic administration.
Competitive compensation aligned with experience and role scope.
Supportive team culture with exposure to cross-functional university operations.

About the Company

Tilak Maharashtra Vidyapeeth University is committed to expanding access to quality education and supporting learners through transparent, student-friendly academic services. We focus on building strong student relationships, maintaining process excellence, and delivering a positive experience from inquiry to enrollment.

How to Apply

Please submit your updated resume and a brief cover note highlighting your counseling/admissions experience and preferred programs you have worked with. Shortlisted candidates will be contacted for an interview.