Administrative Officer (AO) Scale-I

New India Assurance Company Ltd. (NIACL) is seeking talented, service-oriented professionals for the role of Administrative Officer (AO) Scale-I. This position offers an opportunity to build a long-term career in the general insurance sector, contributing to underwriting, claims, finance, operations, and customer service excellence across NIACL’s network.

Responsibilities

• Support core insurance operations including underwriting, policy servicing, endorsements, and renewals.
• Assist in claims processing activities such as documentation review, coordination with stakeholders, and timely resolution.
• Analyze operational and financial data to support reporting, compliance, and decision-making.
• Collaborate with internal teams to improve processes, service quality, and turnaround times.
• Ensure adherence to company policies, regulatory guidelines, and internal control standards.
• Participate in assigned projects, audits, and process improvement initiatives.
• Maintain accurate records and prepare drafts/notes/reports as required by the department.

Requirements

• Education (Generalists): Graduate/Post Graduate in any discipline from a recognized University (or equivalent qualification recognized by the Central Government) with at least 60% marks (at least 55% for SC/ST/PwBD candidates).
• Education (Accounts): Chartered Accountancy (ICAI) or Cost & Management Accountancy (Institute of Cost Accountants of India) along with Graduation/Post-Graduation in any discipline with at least 60% marks (at least 55% for SC/ST/PwBD candidates), or MBA (Finance)/PGDM (Finance)/M.Com with at least 60% marks (at least 55% for SC/ST/PwBD candidates).
• Age: Minimum 21 years and Maximum 30 years (age relaxation as per applicable NIACL rules).
• Strong analytical ability, attention to detail, and comfort working with documentation and data.
• Good communication skills and a customer-centric approach.
• Ability to work effectively in a structured, compliance-driven environment.

Selection Process

• Prelims Exam
• Mains Exam
• Descriptive Test
• Interview

Benefits

• Stable career path in a leading public-sector general insurance organization.
• Competitive compensation structure as per company norms for AO Scale-I.
• Opportunities for learning, professional development, and internal mobility across functions.
• Exposure to diverse insurance operations including underwriting, claims, finance, and customer service.
• Work in a professional environment with structured processes and compliance standards.

About the Company

New India Assurance Company Ltd. (NIACL) is one of India’s prominent general insurers, offering a wide range of insurance products and services. NIACL focuses on customer protection, operational excellence, and responsible growth, supported by robust processes and a nationwide presence.

Role: Administrative Officer (AO) Scale-I
Total Openings: 550