Position: Administrative Officer (AO) Scale-I (Generalist / Hindi Officer)
Organization: Oriental Insurance Company Limited (OICL)
Oriental Insurance Company Limited (OICL) is seeking high-caliber candidates for the role of Administrative Officer (AO) Scale-I. This position offers an opportunity to build a long-term career in a leading public sector general insurance company, contributing to core insurance operations, customer service excellence, compliance, and business growth.
Responsibilities
- Support end-to-end general insurance operations, including underwriting support, policy issuance, endorsements, renewals, and servicing.
- Assist in claims processing and coordination, ensuring timely resolution while adhering to internal controls and regulatory requirements.
- Analyze risk and documentation to support sound underwriting and decision-making.
- Coordinate with internal teams, branch offices, and external stakeholders to meet service-level commitments.
- Prepare reports, MIS dashboards, and operational documentation as required by management.
- Ensure compliance with company policies, audit requirements, and applicable regulations.
- Contribute to process improvement initiatives and support digital/operational transformation projects.
- For Hindi Officer: Provide translation and language support (Hindi/English) for official documents, communications, and publications; ensure linguistic accuracy and consistency with official terminology.
Requirements
- Educational Qualification (Generalist): Graduate or Post Graduate in any stream from a recognized university with at least 60% marks (at least 55% for SC/ST).
- Educational Qualification (Hindi Officer): Master’s Degree from a recognized university in Hindi/English/other subject combinations as per role eligibility, with at least 60% marks (at least 55% for SC/ST), and required Hindi/English subject/medium conditions at degree level.
- Age: 21 to 30 years (age relaxation as per applicable recruitment rules).
- Strong analytical skills, attention to detail, and the ability to work with structured processes and documentation.
- Good communication and stakeholder management skills.
- Comfort with computers, online systems, and standard office productivity tools.
- Integrity, professionalism, and the ability to work under timelines in a regulated environment.
Selection Process
- Tier-I Written Examination
- Tier-II Written Examination
- Personal Interview
- Document Verification
- Medical Examination
Benefits
- Competitive compensation and allowances as per company norms for AO Scale-I.
- Structured career progression and learning opportunities in the insurance domain.
- Exposure to diverse functions including operations, underwriting, claims, compliance, and customer service.
- Work environment aligned with public sector standards and professional governance.
About the Company
Oriental Insurance Company Limited (OICL) is a prominent public sector general insurance company in India, offering a broad range of insurance products and services. OICL is committed to customer-centricity, operational excellence, and responsible risk management, supported by robust governance and a wide service network.
Role Notes
- This listing is for the position of Administrative Officer (AO) Scale-I with openings for Generalist and Hindi Officer profiles.
- Applicants should ensure they meet the educational and eligibility criteria relevant to the specific AO profile.