Administrative Officer (Scale-I) – Generalist / Specialist

National Insurance Company Limited (NICL) is seeking high-potential candidates for the position of Administrative Officer (Scale-I) across Generalist and Specialist streams. This role is ideal for graduates who are looking to build a long-term career in the insurance sector with exposure to underwriting, claims, operations, customer servicing, compliance, and corporate functions.

This listing is based on publicly available recruitment information and is intended to describe the typical scope of work, eligibility expectations, and selection process for the role.

Key Details

  • Organization: National Insurance Company Limited (NICL)
  • Role: Administrative Officer (Scale-I)
  • Streams: Generalist / Specialist
  • Total Openings (as per referenced notice): 266 (Generalist: 170, Specialist: 96)
  • Selection Process: Prelims, Mains, Interview, Document Verification, Medical Examination

Responsibilities

  • Support core insurance operations including policy issuance, endorsements, renewals, and customer servicing.
  • Assist in underwriting activities such as risk assessment, proposal evaluation, pricing support, and documentation review.
  • Handle claims-related tasks including preliminary scrutiny, coordination with surveyors/TPAs, verification of documents, and claims processing support.
  • Ensure compliance with internal policies, regulatory requirements, and process controls; maintain accurate records and audit-ready documentation.
  • Coordinate with branches, regional offices, and cross-functional teams to meet service-level timelines and operational targets.
  • Prepare reports, MIS dashboards, and operational summaries for management review.
  • For Specialist roles: contribute domain expertise (as per allotted specialization) to strengthen functional outcomes, process improvements, and technical decision-making.
  • Participate in training programs and continuous learning initiatives as per NICL standards.

Requirements

  • Education (Generalist): Bachelor’s degree from a recognized institute/university with minimum 60% marks (for SC/ST: 55%).
  • Education (Specialist): Graduation in the relevant/related field from a recognized institute/university.
  • Age Limit (as referenced): Minimum 21 years and maximum 30 years (age relaxation as per applicable rules).
  • Strong analytical ability, attention to detail, and comfort with structured processes and documentation.
  • Effective communication skills and a customer-oriented mindset.
  • Basic computer proficiency (office productivity tools, email, and web-based systems).
  • Ability to work collaboratively in a regulated, deadline-driven environment.

Benefits

  • Opportunity to work with a leading public-sector general insurance organization.
  • Structured career progression and learning exposure across insurance functions.
  • Professional development through training, process certifications, and on-the-job mentoring.
  • Role stability and experience in a governance-focused environment.
  • Compensation and benefits are typically aligned with organizational and regulatory norms for Scale-I officers (final terms as per official appointment).

About the Company

National Insurance Company Limited (NICL) is a prominent public-sector general insurance company in India, delivering a wide range of insurance solutions to individuals and organizations. NICL operates through a broad network and focuses on customer service, risk management, operational excellence, and regulatory compliance.

Selection Process Overview

  • Preliminary Written Examination
  • Main Written Examination
  • Personal Interview
  • Document Verification
  • Medical Examination

Note: Eligibility, vacancies, timelines, and selection stages may vary by official notification. Candidates should refer to the official NICL recruitment portal for the latest and most accurate information.

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