Position Overview

We are seeking a detail-oriented Admissions Coordinator to support end-to-end application and admission-form operations for a premier higher-education admissions workflow. This role focuses on guiding applicants, validating documentation, coordinating timelines, and ensuring accurate data entry and communication across stakeholders. The ideal candidate is process-driven, comfortable with portals and forms, and capable of maintaining high accuracy under deadlines.

Responsibilities

Support applicants through the admission form lifecycle, including account setup, form completion guidance, and submission checks.
Verify application data for completeness and accuracy (personal details, academic records, category information, and supporting uploads).
Coordinate document requirements and ensure adherence to eligibility criteria and submission timelines.
Manage applicant queries via email/phone/chat, providing clear instructions and escalation when needed.
Maintain and update applicant records in internal systems/CRM, ensuring data integrity and audit readiness.
Assist in publishing and updating admission-related information such as important dates, instructions, and FAQs.
Generate reports on application status, pending items, and resolution turnaround times for internal review.
Support coordination of downstream steps such as admit card communication, exam updates, and document verification scheduling (where applicable).
Ensure compliance with confidentiality and data-protection practices when handling applicant information.
Collaborate with cross-functional teams (IT/portal support, academic offices, and communications) to resolve portal issues and improve applicant experience.

Requirements

Bachelor’s degree in any discipline (Education Administration, Business Administration, or related fields preferred).
1–3 years of experience in admissions support, student services, operations, or a form-driven administrative role.
Strong attention to detail and ability to follow structured processes and checklists.
Proficiency with web portals, online forms, spreadsheets (Excel/Google Sheets), and document handling (PDF tools).
Excellent written and verbal communication skills; ability to explain steps clearly to applicants.
Ability to manage multiple applications/tasks simultaneously and meet strict deadlines.
Comfortable working with sensitive personal data and maintaining confidentiality.
Preferred: Experience supporting exam/admissions workflows, document verification, or helpdesk/ticketing systems.

Benefits

Competitive salary with performance-based growth opportunities.
Structured onboarding and process training.
Opportunity to work on high-impact education workflows and applicant experience improvements.
Health insurance and paid time off (as per company policy).
Collaborative team environment with clear SOPs and tools.
Flexible work arrangements may be available depending on operational needs.

About the Company

We are an education operations and applicant-support organization focused on improving access and experience across admissions and examination processes. Our teams help applicants navigate complex forms, deadlines, and documentation requirements through reliable guidance, accurate processing, and responsive support. We value integrity, precision, and service excellence.

How to Apply

Please submit your resume and a brief cover note highlighting your experience with admissions support, form processing, or applicant/customer assistance. Shortlisted candidates will be contacted for an interview and a practical accuracy/task assessment.