Position: Admissions & Enrollment Coordinator

Location: India (Hybrid/On-site depending on center requirements)

Employment Type: Full-time

Department: Admissions / Student Services

We are seeking an Admissions & Enrollment Coordinator to support end-to-end applicant engagement for management education programs and admission cycles. This role focuses on guiding applicants through forms and documentation, coordinating with internal stakeholders, ensuring data accuracy, and delivering a professional candidate experience.

Responsibilities

Support prospective applicants with admission-related queries, including eligibility, form completion, document requirements, and timelines.
Coordinate the admission form lifecycle: application intake, document verification, fee/payment confirmation (where applicable), and status updates.
Maintain accurate applicant records in internal trackers/CRM systems; ensure completeness and correctness of data.
Communicate clearly with applicants via phone, email, and messaging channels regarding missing documents, next steps, and important dates.
Assist in publishing and updating admission notices, FAQs, and instructions for applicants in coordination with the communications/content team.
Coordinate with examination/assessment teams (if applicable) for scheduling, admit card instructions, and result-related communication.
Prepare daily/weekly reports on application volume, conversion funnel, pending cases, and resolution turnaround times.
Ensure compliance with internal policies for data handling, record retention, and applicant communications.
Identify recurring applicant issues and propose process improvements to reduce errors and improve turnaround time.

Requirements

Bachelor’s degree in any discipline; education administration or management is a plus.
1–3 years of experience in admissions, education counseling, student services, or customer support (freshers with strong communication may be considered).
Strong verbal and written communication skills; ability to explain instructions clearly and patiently.
Comfortable working with online forms, document checklists, spreadsheets, and basic CRM/workflow tools.
High attention to detail for verifying applicant data and documents.
Ability to manage multiple applications/cases simultaneously and meet deadlines during peak admission periods.
Professional, empathetic approach to candidate interactions.
Working knowledge of English and Hindi (additional regional languages are a plus).

Benefits

Competitive salary with performance-based incentives (where applicable).
Structured onboarding and training on admission processes and tools.
Opportunity to work in the education and management training ecosystem with exposure to multiple programs and cohorts.
Hybrid work options depending on operational requirements.
Paid leave and standard statutory benefits as per company policy.

About the Company

We are an education services organization supporting management education admissions and applicant services. Our mission is to simplify the application journey through clear guidance, accurate processing, and timely communication. We work closely with academic and administrative stakeholders to ensure a smooth and transparent admissions experience for candidates across India.

How to Apply

Please submit your updated resume along with a brief note highlighting your experience with admissions coordination, applicant support, or process administration. Shortlisted candidates will be contacted for an interview and a basic skills assessment (communication and data handling).