Position Summary
We are seeking an Admissions & Outreach Coordinator to support end-to-end admission operations, candidate communications, and outreach activities for academic programs associated with Punjab Agriculture University (PAU), Ludhiana. The role focuses on guiding applicants through application milestones, ensuring data accuracy, coordinating with internal stakeholders, and maintaining clear, compliant, and timely communication with prospective students.

This position is ideal for a detail-oriented professional who can manage multiple deadlines, communicate confidently with diverse audiences, and maintain high standards of process integrity and service.

Responsibilities

Coordinate admission cycle activities including application intake, document collection, verification tracking, and status updates.
Respond to applicant queries via email, phone, and web channels with accurate, consistent information.
Maintain applicant records in spreadsheets/CRM/SIS tools; ensure completeness, accuracy, and confidentiality.
Support publishing and updating admission-related notices, FAQs, and instructions in alignment with official guidelines.
Assist with scheduling and coordination for key admission events (counseling sessions, document verification days, orientation support).
Prepare routine reports and dashboards (application counts, category-wise trends, pending documents, conversion metrics).
Collaborate with academic departments and administration to align eligibility checks, seat allocation workflows, and timelines.
Support outreach initiatives such as webinars, campus visits, school/college engagement, and information sessions.
Ensure communications and processes follow institutional policies, applicable regulations, and data privacy expectations.
Identify process gaps and recommend improvements to reduce turnaround time and improve applicant experience.

Requirements

Bachelor’s degree (required); Master’s degree in Education/Management/Public Administration (preferred).
1–4 years of experience in admissions, academic administration, student services, or customer-facing operations.
Strong written and verbal communication skills in English; Punjabi/Hindi proficiency is a plus.
High attention to detail and the ability to manage sensitive information with discretion.
Comfort with MS Office/Google Workspace (Excel/Sheets proficiency required); familiarity with CRM/SIS tools is a plus.
Ability to manage multiple priorities, deadlines, and stakeholder requests with professionalism.
Basic reporting skills (filters, pivots, summaries) and process documentation capability.
Willingness to support peak-season hours during admissions milestones when required.

Benefits

Opportunity to contribute to a mission-driven academic environment supporting student success.
Structured onboarding and exposure to university admissions operations and compliance practices.
Professional development support through training, process ownership, and cross-functional collaboration.
Competitive compensation aligned with experience and role scope.
Supportive team culture with a focus on service quality and operational excellence.

About the Company

Punjab Agriculture University (PAU), Ludhiana is a leading institution focused on agricultural education, research, and extension. Our admissions and outreach teams help prospective students navigate application processes with clarity and confidence while ensuring that institutional policies and timelines are followed accurately.

How to Apply

Submit your updated resume and a short cover note describing your admissions/operations experience and comfort with data handling and applicant communications. Shortlisted candidates may be asked to complete a brief skills assessment (communication and spreadsheet basics).