Position Summary
We are seeking an Admissions & Outreach Coordinator to support student recruitment, application processing, and applicant communications for academic programs. This role is ideal for a detail-oriented professional who can manage multiple timelines, guide prospective students through admissions steps, and coordinate with internal stakeholders to ensure a smooth applicant experience.

Key Responsibilities

Serve as a first point of contact for prospective students via email, phone, and in-person/virtual counseling.
Provide accurate guidance on eligibility criteria, application steps, documentation requirements, and key dates.
Coordinate end-to-end application support: document collection, verification tracking, and follow-ups with applicants.
Maintain and update applicant records in admissions systems/CRM, ensuring data accuracy and confidentiality.
Support admissions events (open houses, webinars, school/college outreach visits) and manage attendee communications.
Collaborate with academic departments, examination/selection teams, and administrative offices to align on processes and timelines.
Prepare routine status reports and dashboards on inquiries, applications, conversions, and pending documentation.
Draft and publish applicant communications (notices, FAQs, instructions) in coordination with communications/IT teams.
Assist with helpline operations during peak admissions periods and ensure service-level responsiveness.
Ensure compliance with institutional policies and applicable regulations related to admissions and student data.

Requirements

Bachelor’s degree in any discipline (Master’s preferred).
1–3 years of experience in admissions, student services, education administration, customer support, or a related role.
Strong written and verbal communication skills; ability to explain complex processes clearly.
High attention to detail with strong organizational and time-management skills.
Proficiency with MS Office/Google Workspace (Excel/Sheets, Word/Docs, email tools).
Comfort working with databases/CRM systems; ability to learn new portals quickly.
Professional, student-first approach with strong problem-solving and follow-up discipline.
Ability to manage peak workloads during application deadlines and event days.

Preferred Qualifications

Experience coordinating academic admissions, entrance processes, counseling, or documentation verification.
Familiarity with higher-education processes in India (eligibility, reservations, merit lists, counseling workflows).
Experience organizing webinars/events and using basic marketing/outreach tools.

Benefits

Competitive salary with performance-based growth opportunities.
Professional development support (training on admissions systems, communication, and process improvement).
Collaborative work environment with exposure to university operations and student lifecycle processes.
Paid leave and holidays as per institutional policy.
Opportunity to contribute directly to student success and institutional impact.

About the Company
Our organization supports higher-education institutions and academic programs by enabling efficient admissions operations, applicant guidance, and outreach. We focus on process clarity, timely communication, and data-driven coordination to improve the applicant experience and ensure accurate, compliant admissions workflows.

How to Apply
Submit your resume and a brief cover note highlighting relevant admissions/coordination experience and your availability. Shortlisted candidates will be contacted for an interview.