Position: Answer Key Coordinator (BEL)
We are seeking a detail-oriented Answer Key Coordinator to support the end-to-end lifecycle of examination answer keys and related candidate communications. This role focuses on coordinating answer key publication workflows, maintaining accuracy of question/answer mappings, and supporting post-exam processes such as objections, revisions, and document readiness.
Responsibilities
- Coordinate the compilation, verification, and release of provisional and final answer keys for examinations.
- Validate question paper sets, section codes, and correct answer mappings across multiple test shifts and durations.
- Maintain accurate records of key release dates, notices, and version history (provisional/final/revised) with audit-ready documentation.
- Support objection management workflows, including logging candidate submissions, tracking review status, and preparing consolidated reports for subject matter review.
- Collaborate with internal stakeholders (exam operations, IT, content teams) to ensure timely publication on official portals.
- Perform quality checks on downloadable PDFs/portal content, ensuring correct linking, formatting, and accessibility.
- Assist in preparing candidate-facing instructions for downloading answer keys and related notices.
- Ensure compliance with confidentiality, data privacy, and examination integrity standards.
- Respond to operational queries and escalate discrepancies for resolution within defined SLAs.
Requirements
- Bachelor’s degree in any discipline; additional qualifications in administration, IT, or education operations are a plus.
- 1–3 years of experience in exam operations, assessments, publishing workflows, or similar coordination roles (preferred).
- Strong attention to detail and ability to manage multiple versions of documents and datasets.
- Comfortable working with spreadsheets (Excel/Google Sheets), PDFs, and web-based portals/CMS tools.
- Ability to follow SOPs, maintain logs, and produce accurate status reports.
- Clear written communication skills for drafting notices, instructions, and internal updates.
- High integrity and ability to handle sensitive information confidentially.
Benefits
- Structured onboarding with documented SOPs and process training.
- Opportunity to work in high-impact examination and assessment operations.
- Collaborative team environment with cross-functional exposure.
- Competitive compensation aligned with experience and responsibilities.
- Leave benefits and standard workplace policies as per company norms.
About the Company
We support large-scale examination and recruitment communication workflows, focusing on accuracy, transparency, and timely dissemination of candidate information. Our teams work closely with operations, technology, and content stakeholders to ensure reliable publication of critical exam artifacts such as notices, admit cards, and answer keys.
Location: India (On-site/Hybrid/Remote depending on project needs)
Employment Type: Full-time