Position Overview
We are seeking an Answer Key Specialist to support the end-to-end lifecycle of exam answer keys and related candidate communications. This role focuses on preparing, validating, publishing, and maintaining answer key content for banking and competitive examinations (including ICICI Bank-related exam content), ensuring accuracy, clarity, and compliance with publishing standards.
You will collaborate with subject matter experts, content editors, and operations teams to ensure answer keys, notices, and download instructions are delivered in a timely and user-friendly way. The ideal candidate is detail-oriented, comfortable working with structured content, and able to manage deadlines during peak exam cycles.
Responsibilities
- Coordinate the creation, review, and finalization of answer keys (provisional and final) across multiple exam sets and languages (e.g., English/Hindi where applicable).
- Validate answer key accuracy by cross-checking against question papers, master solutions, and SME inputs; flag discrepancies and manage corrections.
- Prepare and publish answer key pages and notices, including step-by-step download instructions, login requirements, and important dates.
- Maintain version control (provisional vs. final), track updates, and ensure deprecated links/content are removed or redirected appropriately.
- Support objection/challenge workflows by compiling candidate feedback, mapping objections to question IDs, and coordinating resolution updates.
- Ensure consistency in formatting, naming conventions, metadata, tags, and categories for SEO and discoverability.
- Monitor official sources and announcements, verify authenticity, and update content promptly with accurate link text and source attribution.
- Collaborate with web/admin teams to troubleshoot publishing issues (broken links, login flow instructions, file availability, etc.).
- Create quality checks for HTML validity, readability, accessibility basics, and mobile responsiveness of content blocks.
Requirements
- Bachelor’s degree in any discipline; preference for candidates with experience in education content, publishing, or examination processes.
- 1–3 years of experience in content operations, exam content management, digital publishing, or similar roles.
- Strong attention to detail and ability to perform repetitive accuracy checks under tight deadlines.
- Working knowledge of HTML for publishing (paragraphs, lists, headings, links) and comfort using CMS tools.
- Ability to interpret exam documentation (question papers, solution sets, notices) and maintain structured records.
- Excellent written communication skills for producing clear instructions and candidate-facing updates.
- Comfort with spreadsheets and trackers for versioning, audit logs, and status reporting.
- Preferred: Familiarity with competitive exam ecosystems (banking/SSC/state commissions), objection processes, and bilingual content workflows.
Benefits
- Competitive salary with performance-based incentives tied to quality and timeliness.
- Health insurance and wellness support (as per company policy).
- Flexible working options during non-peak cycles (role-dependent).
- Learning and development support for CMS, QA workflows, and content operations.
- Opportunity to work on high-impact, high-visibility exam updates used by large candidate audiences.
About the Company
We are a digital information and content operations team focused on delivering timely, accurate, and accessible exam-related updates for candidates across India. Our work includes publishing official notices, answer keys, admit card guidance, and result updates with an emphasis on reliability, clarity, and user experience.
Location: India (Remote/Hybrid depending on operational needs)
Employment Type: Full-time
Application Process: Submit your resume and a brief note describing your experience with content verification, publishing workflows, and handling time-sensitive updates.