Position Overview
We are seeking a detail-oriented and service-focused professional to support the end-to-end coordination of the IIM CAT Admission Online Form 2022 process. This role involves guiding applicants through online application steps, ensuring data accuracy, coordinating with internal stakeholders, and maintaining compliance with published timelines and documentation standards. The ideal candidate is organized, responsive, and comfortable working with online portals and applicant queries.
Key Responsibilities
- Provide applicant support for the CAT admission online form process, including registration, form completion, and document uploads.
- Review submitted application data for completeness, accuracy, and adherence to guidelines.
- Coordinate with relevant teams to track application statuses, updates, and communication schedules.
- Maintain records of applicant interactions, issue resolution, and follow-ups in a structured format.
- Assist in publishing and updating important notices, key dates, and instruction pages on internal systems.
- Support verification workflows by ensuring required fields and documents are present before forwarding for further processing.
- Respond to applicant inquiries via email/phone/chat within defined turnaround times, escalating complex issues as needed.
- Ensure compliance with data privacy practices and secure handling of applicant information.
Requirements
- Bachelor’s degree in any discipline (administration, management, or related fields preferred).
- 1–3 years of experience in admissions support, customer service, operations, or application processing (preferred).
- Strong written and verbal communication skills with a professional, applicant-first approach.
- Comfortable working with online forms/portals, spreadsheets, and basic documentation workflows.
- High attention to detail and ability to follow structured instructions and timelines.
- Ability to manage multiple requests simultaneously and prioritize effectively during peak periods.
- Basic understanding of entrance exam/admissions processes is a plus.
Benefits
- Competitive compensation aligned with experience and responsibilities.
- Structured onboarding and process training.
- Opportunity to work in a high-impact, education-focused operations environment.
- Supportive team culture with clear workflows and escalation paths.
- Potential for role growth into admissions operations, applicant success, or program coordination.
About the Company
We support education and career-focused programs by helping candidates navigate application processes with clarity and confidence. Our team emphasizes accuracy, transparency, and timely communication to deliver a smooth applicant experience across online admissions workflows.
How to Apply
Submit your application with an updated resume and a brief note highlighting relevant experience in application processing, admissions support, or operations. Shortlisted candidates will be contacted for the next steps.