Position Overview

We are hiring for the role of MPWZ Line Attendant / Office Assistant (Operations) to support field operations and administrative coordination related to workforce onboarding, exam/admit-card facilitation, documentation, and day-to-day operational assistance. This role combines on-ground coordination with back-office support, ensuring smooth communication between candidates, internal teams, and external stakeholders.

This position is well-suited for individuals who are detail-oriented, comfortable with structured processes, and able to work across both office and field environments.

Key Responsibilities

Assist in operational coordination for workforce activities including scheduling, reporting, and basic compliance checks.
Support candidates/employees with admit card and examination-related queries by guiding them through standard steps (login/credential validation, download process, and issue escalation).
Maintain accurate records of applications, identification details, and status updates in internal trackers.
Coordinate with supervisors to ensure timely dissemination of notices, exam dates, instructions, and required documentation.
Handle routine office tasks including document filing, data entry, scanning/printing, and email/phone communication.
Provide field support as required, including site visits, attendance coordination, and basic logistics assistance.
Escalate technical or process-related issues to the concerned department and track resolution.
Ensure adherence to confidentiality and data privacy practices when handling personal information (e.g., application numbers, DOB, IDs).

Requirements

Minimum qualification: 10th/12th pass or equivalent (additional qualifications such as ITI/Diploma/Graduation are a plus, depending on assignment).
Basic computer proficiency (MS Office/Google Sheets, email, web portals).
Ability to follow defined processes and maintain accurate documentation.
Good communication skills in Hindi; working knowledge of English is an advantage.
Willingness to work in a mixed environment (office + field coordination) and handle time-sensitive tasks.
Strong attention to detail and ability to verify information before submission.
Prior experience in operations support, admin assistance, customer facilitation, or field coordination is preferred but not mandatory.

Benefits

Structured onboarding and process training.
Opportunity to work in utility/operations-oriented environments with clear SOPs.
Supportive team structure and defined escalation channels.
Potential for role growth based on performance and operational requirements.
Competitive compensation aligned with experience and location norms.

About the Company

We are an operations-focused organization supporting large-scale recruitment, workforce facilitation, and administrative coordination for public and private sector initiatives. Our teams work across field and office settings to ensure timely communication, accurate documentation, and smooth execution of process-driven activities. We emphasize compliance, transparency, and candidate/employee support throughout the operational lifecycle.

How to Apply

Submit your updated details and availability. Shortlisted candidates will be contacted for a basic screening and process orientation. Please ensure your contact information is accurate and that you can provide required identification and educational documents when requested.