National Insurance Company Limited (NICL) is seeking detail-oriented, service-focused professionals for an Insurance Assistant role supporting core insurance operations and customer service. This position is ideal for graduates who are comfortable working in a regulated environment, handling documentation, assisting policy servicing, and collaborating with internal teams to deliver timely and accurate outcomes.

Note: This listing is a professional role description inspired by publicly available recruitment/result information. Final role scope, posting location, and selection stages may vary as per NICL guidelines and official notifications.

Responsibilities

Support day-to-day insurance operations including policy issuance, endorsements, renewals, and basic servicing activities.
Assist in claims-related administrative tasks such as document collection, indexing, verification support, and coordination with relevant departments.
Handle customer queries (in person/phone/email) with professionalism, ensuring accurate information and timely follow-up.
Maintain accurate records in internal systems, ensuring data integrity, confidentiality, and compliance with company procedures.
Coordinate with underwriting, accounts, and branch teams for documentation, reconciliations, and operational reporting.
Support audit readiness by maintaining proper files, checklists, and process documentation.
Work effectively in the required regional language context, including reading, writing, and basic communication as applicable.

Requirements

Education: Graduate degree in any stream from a recognized university/college.
Language: Proficiency in the relevant regional language (reading/writing/speaking) as required for operational and customer interactions.
Skills: Strong attention to detail, basic numerical aptitude, and ability to follow process-driven workflows.
Computer proficiency: Comfort with office productivity tools and data entry in internal systems.
Communication: Clear and courteous communication skills; ability to handle customer interactions professionally.
Integrity: Ability to handle sensitive customer and financial information responsibly.

Preferred Qualifications

Prior experience in banking/insurance/BPO back-office operations, customer service, or documentation handling.
Familiarity with insurance concepts (policy lifecycle, endorsements, claims documentation) is an advantage.

Benefits

Structured role with process training and exposure to core general insurance operations.
Opportunity to build a long-term career in a large, regulated financial services environment.
Competitive compensation and benefits aligned with organizational policies and applicable rules.
Professional development through on-the-job learning and cross-functional collaboration.

About the Company

National Insurance Company Limited (NICL) is a prominent public-sector general insurance provider in India. NICL serves individuals and organizations with a wide range of insurance products and is known for its structured operations, compliance-driven processes, and customer service focus.

How to Apply

Please apply through the official NICL recruitment channels/notification for the relevant cycle. Keep your academic documents, identity proofs, and regional language proficiency details ready as per instructions in the official notice.