Position Summary

We are seeking a detail-oriented Admissions Coordinator to support applicants through the NTA AISSEE 2026 (Sainik School) Admission Online Form journey. In this role, you will guide candidates and guardians across eligibility verification, document readiness, application submission, and post-submission updates while ensuring accuracy, compliance, and an excellent applicant experience.

This position requires strong communication skills, comfort with online portals, and the ability to manage multiple applications and deadlines with precision.

Responsibilities

Assist applicants in understanding the AISSEE admission process, key dates, and required documentation.
Provide step-by-step support for completing the online application form, including profile creation, data entry, and final submission checks.
Verify applicant details for completeness and consistency (e.g., personal information, category claims, contact details, and uploaded documents).
Coordinate with internal teams to publish updates, FAQs, and guidance notes for applicants.
Track application progress and maintain accurate records in spreadsheets/CRM tools.
Support applicants with common portal issues (login problems, payment confirmation, upload errors) and escalate technical issues to the appropriate team.
Communicate important milestones such as application start/end dates, fee payment deadlines, and correction windows (if applicable).
Ensure all applicant interactions comply with privacy and data protection requirements.
Prepare daily/weekly status reports on application volumes, common queries, and resolution timelines.

Requirements

Bachelor’s degree in any discipline (preferred) or equivalent professional experience in admissions/support operations.
1–3 years of experience in admissions, education counseling, customer support, or back-office operations.
Strong proficiency with online forms/portals and document handling (PDF/JPG scanning, file compression, uploads).
Excellent written and verbal communication skills in English; Hindi proficiency is a strong advantage.
High attention to detail and ability to follow process checklists and compliance instructions.
Comfortable working with deadlines and handling multiple applicant cases simultaneously.
Working knowledge of MS Office/Google Workspace (Sheets/Excel, Docs/Word) and basic reporting.
Professional, empathetic approach when supporting parents/guardians and student applicants.

Preferred Qualifications

Prior experience supporting government/entrance exam application processes.
Familiarity with NTA-style workflows (registration, fee payment, admit card updates, result notifications).
Experience with ticketing tools (e.g., Freshdesk, Zendesk) or CRM systems.

Benefits

Competitive salary with performance-based incentives.
Structured training on AISSEE admissions workflow and portal support best practices.
Health insurance coverage (as per company policy).
Paid time off and holiday calendar aligned with operational needs.
Opportunity to work in the education services domain with meaningful impact.
Supportive team environment with clear processes and growth pathways.

About the Company

We are an education support services organization focused on simplifying complex application and admissions processes for students and families. Our teams provide reliable guidance, operational assistance, and timely updates to help applicants navigate online forms, documentation requirements, and key deadlines with confidence.

We value accuracy, integrity, and applicant-first communication, and we continuously improve our processes based on feedback and real-world applicant needs.

How to Apply

Please submit your resume and a short note describing your experience with admissions support, online application workflows, or customer operations. Shortlisted candidates will be contacted for an interview and a brief skills assessment (portal/navigation and documentation checklist review).