Position: Probationary Officer (PO)
Organization: State Bank of India (SBI)
State Bank of India (SBI) invites applications for the position of Probationary Officer (PO). This role is designed for high-potential graduates who are ready to begin a leadership-focused banking career through structured training, rotational exposure, and performance-driven growth opportunities. Selected candidates will undergo a probation period and will be placed across SBI’s network as per organizational requirements.
Responsibilities
- Deliver customer service and support across branch banking operations, including account services, deposits, and basic financial product guidance.
- Support day-to-day banking activities such as cash operations, clearing, remittances, and compliance-related tasks.
- Assist in sales and servicing of banking products including savings/current accounts, loans, cards, and digital banking services.
- Participate in business development initiatives, customer acquisition, and relationship management activities.
- Ensure adherence to SBI policies, regulatory requirements, and internal controls, including KYC/AML guidelines.
- Handle customer queries and complaints professionally, escalating issues appropriately to ensure timely resolution.
- Prepare and maintain required documentation and reports; support audits and inspections as needed.
- Collaborate with cross-functional teams to improve service delivery and operational efficiency.
Requirements
- Education: Bachelor’s degree in any discipline from a recognized university/college. Candidates in the final year/semester may also be eligible as per official rules.
- Age: Minimum 21 years and maximum 30 years (as per applicable cut-off date and SBI rules). Age relaxation applies as per SBI recruitment norms.
- Strong communication skills and customer-centric approach.
- Basic understanding of banking/financial concepts and willingness to learn.
- Comfort with digital tools and banking systems; ability to adapt to new technologies and processes.
- Integrity, professionalism, and ability to work under pressure in a public-facing role.
- Willingness to work in a transferable role across locations as per SBI’s staffing requirements.
Selection Process
Selection is typically conducted in phases and may include the following stages:
- Preliminary Written Examination
- Mains Written Examination
- Psychometric Test
- Group Discussion (GD) and/or Interview
- Document Verification
- Medical Examination
Benefits
- Structured learning and development through training and on-the-job exposure.
- Opportunity to build a long-term career with one of India’s leading public sector banks.
- Performance-driven growth and internal mobility opportunities.
- Competitive compensation and allowances as per SBI norms (role and posting dependent).
- Access to organizational benefits and facilities as applicable under bank policies.
About the Company
State Bank of India (SBI) is India’s largest public sector bank, serving millions of customers through an extensive domestic and international network. SBI is known for its commitment to financial inclusion, customer service excellence, innovation in digital banking, and strong career pathways for professionals across banking domains.
How to Apply
Interested candidates should apply through the official SBI careers/recruitment portal as per the notification instructions. Keep your registration details safe for future logins, admit cards, and result downloads.
Note: Candidates are advised to read the official notification carefully to confirm eligibility, category-wise relaxations, and documentation requirements.