Position: SSC CHSL Answer Key & Exam Support Specialist

Location: Remote (India) / Hybrid (as per business need)

Employment Type: Full-time

Overview
We are seeking a detail-oriented SSC CHSL Answer Key & Exam Support Specialist to manage end-to-end publishing, verification, and candidate-support workflows related to SSC CHSL Tier I/Tier II answer keys, notices, and important links. This role focuses on ensuring accuracy of exam-related information (dates, post details, status updates), maintaining high-quality web content in Hindi/English, and supporting users with clear instructions for downloading answer keys and raising objections.

Responsibilities

Monitor official SSC updates and validate key details such as exam dates, answer key status, notices, and related links.
Publish and maintain SSC CHSL answer key pages with accurate metadata (post name, vacancies, exam tier, important dates, and status).
Create clear, step-by-step candidate instructions for accessing answer keys (login steps, language selection, credentials, captcha, etc.).
Ensure all “Important Links” are correct, live, and labeled consistently (Answer Key, Notice, Admit Card, Syllabus, Official Website, etc.).
Perform quality checks to prevent misinformation, broken links, or mismatched exam references (e.g., CHSL vs. other SSC exams).
Coordinate with content, SEO, and web teams to optimize readability, structure, and discoverability of exam updates.
Handle candidate queries and feedback related to answer key access, login issues, and objection-raising guidance.
Maintain an archive of updates and versioning for notices/answer keys to support traceability.
Support distribution of updates through channels such as WhatsApp, Telegram, email alerts, and social media (as applicable).

Requirements

1–3 years of experience in content operations, education/exam portals, publishing, or customer support (preferred).
Strong attention to detail and ability to cross-check information against official sources.
Excellent written communication skills in English; Hindi proficiency is a strong plus.
Comfortable working with web CMS tools and formatting content in HTML.
Basic understanding of SSC examinations (CHSL structure, Tier I/Tier II, answer key and objection process).
Ability to manage multiple updates under time-sensitive deadlines.
Analytical mindset to identify inconsistencies (dates, post names, links, statuses) and correct them quickly.
Professional and user-first approach to writing instructions and resolving candidate issues.

Benefits

Competitive salary based on experience and role scope.
Flexible work arrangements (remote/hybrid options where applicable).
Opportunity to work on high-impact public-service exam information used by large audiences.
Skill development in content operations, SEO fundamentals, and information verification workflows.
Supportive team environment with clear processes and ownership.

About the Company

We operate a fast-paced education and exam-information platform focused on delivering timely, accurate updates for government recruitment and competitive examinations. Our mission is to help candidates access essential information—such as answer keys, admit cards, notices, and exam schedules—through well-structured content and reliable links. Accuracy, clarity, and speed are central to how we serve our users.

How to Apply
Submit your resume and a brief note highlighting your experience with exam-related content, link verification, and/or candidate support. If available, share examples of pages or instructions you have written or managed.