Position: Telecom Technical Assistant (TTA)

We are seeking a detail-oriented and hands-on Telecom Technical Assistant (TTA) to support the installation, operation, maintenance, and troubleshooting of telecom networks and associated infrastructure. This role is ideal for candidates who enjoy fieldwork, problem-solving, and working with modern communication technologies across access, transmission, and IP-based networks.

Responsibilities

Assist in installation, commissioning, and maintenance of telecom equipment (e.g., access network elements, transmission systems, routers/switches, power systems).
Perform routine preventive maintenance and health checks on network and site infrastructure, including BTS/Node sites, cabinets, and indoor equipment rooms.
Troubleshoot faults in copper/fiber access lines, broadband connectivity, and enterprise circuits; coordinate restoration activities to meet service targets.
Support fiber operations including basic OTDR testing support, patching, splice coordination, and documentation of fiber routes and terminations.
Support IP/network operations: basic configuration checks, port/VLAN verification, and escalation with accurate logs and diagnostics.
Maintain site power and environmental systems (SMPS, batteries, DG coordination, earthing, and basic HVAC monitoring) and report anomalies.
Work on ticket-based service requests and outages; ensure timely updates, closure notes, and customer communication where applicable.
Maintain accurate records: work orders, test results, inventory consumption, spares usage, and as-built documentation.
Ensure compliance with safety procedures while working at sites, on poles, in manholes/ducts, and near electrical systems.
Coordinate with vendors/contractors for civil, fiber, and equipment-related tasks; verify work quality and completion.

Requirements

Diploma/ITI/Associate-level qualification in Electronics, Telecommunications, Electrical, Computer Networking, or a related technical discipline (or equivalent practical experience).
0–3 years of experience in telecom/network operations, field maintenance, broadband/fiber support, or related technical roles (freshers with strong fundamentals may apply).
Working knowledge of telecom basics: copper/fiber access, RF/site basics, transmission concepts, and IP networking fundamentals.
Familiarity with test tools (e.g., multimeter, power meter, basic fiber tools; OTDR exposure is a plus).
Ability to read and follow technical manuals, wiring diagrams, and standard operating procedures.
Comfortable with field work, shifts/on-call support during outages, and travel within assigned territory.
Strong documentation and communication skills for ticket updates, reports, and coordination with teams.
Commitment to safety practices and compliance requirements.

Benefits

Competitive compensation aligned with experience and skill level.
Training and upskilling opportunities in fiber, IP networking, and telecom operations.
Field allowances/reimbursements as applicable for travel and on-site work.
Career growth pathways into Network Operations, Field Engineering, and Specialized Telecom Domains.
Supportive team environment with structured processes and escalation channels.

About the Company

We are a telecom services and network operations organization supporting reliable connectivity across consumer and enterprise segments. Our teams work across access networks, fiber infrastructure, transmission, and IP systems to deliver stable, high-availability services. We value safety, operational excellence, and continuous learning, and we invest in developing technical talent through hands-on exposure and structured training.

Work Location & Schedule

Location: Field-based (assigned region/territory) with visits to exchanges/sites/customer premises as required.
Schedule: Day shifts with rotational on-call/shift support during planned maintenance and outages.

How to Apply

Submit your updated resume highlighting relevant technical education, field/network experience, and any certifications or training in telecom, fiber, or networking.