Position: Recruitment Coordinator (Online Applications & Candidate Support) – UPSC CDS-I 2026 Cycle

Location: Pan-India (Hybrid/Remote support with occasional on-site coordination as required)

Employment Type: Full-time / Contract (cycle-based)

Department: Recruitment Operations / Examination Services

We are seeking a detail-oriented Recruitment Coordinator to support end-to-end operations for a national-level competitive examination cycle (UPSC CDS-I 2026). The role focuses on application lifecycle support, candidate communication, document verification readiness, coordination with internal stakeholders, and ensuring compliance with published timelines and guidelines.

Responsibilities

Coordinate the online application workflow, including application intake monitoring, query resolution, and escalation management.
Support candidates through the application process by providing accurate guidance on eligibility, document requirements, fee payment steps, and key dates.
Maintain trackers for application status, issue logs, and resolution timelines; ensure data accuracy and timely updates.
Assist in publishing and validating applicant-facing updates such as notices, FAQs, and instructions aligned with official guidelines.
Coordinate with internal teams (IT/portal support, communications, compliance, and operations) to ensure smooth functioning of the application portal and related services.
Perform quality checks on content and workflows to reduce errors and improve candidate experience.
Support pre-exam readiness activities such as admit card communication workflows, helpdesk preparedness, and documentation checklists.
Ensure adherence to data privacy and information security practices while handling candidate information.
Prepare periodic status reports and operational summaries for leadership review.

Requirements

Bachelor’s degree in any discipline; additional qualifications in administration, HR, operations, or public administration are a plus.
1–3 years of experience in recruitment operations, examination support, admissions, customer support/helpdesk, or similar process-driven roles.
Strong attention to detail and ability to work with deadlines and high-volume workflows.
Excellent written and verbal communication skills; ability to explain procedural steps clearly and professionally.
Comfortable working with online portals, spreadsheets, ticketing/helpdesk tools, and documentation systems.
Ability to interpret and follow official notifications, eligibility criteria, and process instructions.
High integrity and discretion in handling confidential candidate data.

Preferred Skills

Experience supporting government exam/recruitment cycles or large-scale application processes.
Familiarity with fee payment workflows (net banking/cards/e-challan) and common candidate issues.
Basic understanding of content management systems (CMS) and publishing workflows.
Ability to work in shifts during peak periods (e.g., last date of application, fee payment deadlines).

Benefits

Opportunity to work on a high-impact national recruitment/examination cycle with structured processes and visibility.
Professional development in operations, compliance, stakeholder coordination, and candidate experience management.
Flexible work arrangements (role dependent) with defined peak-period expectations.
Supportive team environment with process documentation and training.
Competitive compensation aligned with experience and contract duration.

About the Company

We are an examination services and recruitment operations support organization that partners with teams managing large-scale online application and candidate communication processes. Our focus is operational excellence, clarity in candidate guidance, and process compliance across recruitment and examination cycles.

How to Apply

Submit your resume along with a brief note describing your experience with application processing, candidate support, or large-scale operations. Shortlisted candidates will be contacted for an interview and a practical assessment (process scenario-based).

Note: This role supports an examination/recruitment cycle and requires strict adherence to official instructions, timelines, and data handling standards.