Position Overview

We are hiring a detail-oriented Result & Recruitment Support Specialist to support candidates and internal stakeholders across multi-post government recruitment workflows similar to UPUMS (Uttar Pradesh University of Medical Sciences) examinations and results. This role focuses on candidate guidance, documentation checks, process communication, and coordination for stages such as Common Recruitment Tests (CRT), document verification, and medical examination.

This position is ideal for professionals who are comfortable working with structured recruitment timelines, eligibility criteria, fee/payment instructions, and result/admit card communications for multiple job families (administration, stenography, medical records, pharmacy, and allied health).

Responsibilities

Coordinate recruitment lifecycle activities for multiple posts (e.g., Senior Administrative Assistant, Stenographer, Junior Medical Record Officer, Pharmacist, Physiotherapist, Occupational Therapist).
Guide candidates on key milestones such as application window, fee payment deadline, exam date, admit card availability, and result publishing.
Support candidates in result download and troubleshooting by validating required inputs (e.g., roll number/application number and date of birth) and providing clear step-by-step instructions.
Maintain accurate records of notifications, eligibility criteria, vacancy counts, and selection stages in internal trackers.
Assist with document verification readiness by preparing checklists and ensuring candidates understand required certificates, experience proofs, and registrations (where applicable).
Handle candidate queries via email/phone/chat with professional, compliant communication; escalate complex issues appropriately.
Review and format recruitment content for clarity and consistency (important dates, fees, age limits, qualification requirements, and selection process).
Ensure compliance with data privacy and confidentiality standards when handling candidate information.
Collaborate with internal teams to publish updates, FAQs, and important links (result, admit card, answer key, notification, official website).

Requirements

Bachelor’s degree in any discipline; additional qualifications in HR/Administration are a plus.
1+ year experience in recruitment operations, education/government exam support, admissions support, or administrative coordination.
Strong attention to detail and ability to manage multiple posts, timelines, and eligibility rules simultaneously.
Comfortable interpreting structured requirements such as age limits, category-based fee rules, and post-wise eligibility.
Excellent written communication skills; ability to create clear instructions and FAQs.
Proficiency with MS Office/Google Workspace; ability to maintain trackers and documentation.
Ability to work under deadlines during peak cycles (admit card release, exam days, result publication).
Preferred: Familiarity with government recruitment terminology (CRT, DV, medical exam) and candidate support workflows.

Benefits

Competitive salary with performance-based incentives.
Structured training on recruitment lifecycle operations and compliance.
Health insurance and paid time off as per company policy.
Hybrid/remote work options depending on location and operational needs.
Opportunity to work on large-scale, multi-post recruitment programs with measurable impact.
Career growth pathway into Recruitment Operations, Program Coordination, or Compliance roles.

About the Company

We are a recruitment operations and candidate support organization focused on improving access, clarity, and efficiency in large-scale hiring and admissions processes. Our team specializes in translating complex notifications into candidate-friendly guidance, ensuring accurate documentation, and supporting end-to-end recruitment milestones with professionalism and compliance.

If you enjoy structured work, process excellence, and helping candidates navigate important career milestones, we’d like to hear from you.